Turning complex workflows into intuitive products.
I’m an enterprise designer with nearly a decade of experience tackling complex domains at scale. My approach is problem-first, with a passion for process improvement and building internal tools that untangle complicated workflows. I’ve designed and implemented solutions across industries including legal tech, fleet management, data warehousing, oil and mineral rights, and ecommerce. Most of my career has been at large companies such as Shopify, Dell, Allstate, and IBM, where I thrive in interdisciplinary teams and collaborative environments.
As a Staff Designer, I led complex, high-impact projects and defined the scope of design while partnering closely with product, data, and engineering to shape our roadmap. I supported design leadership by strengthening culture and practices, and mentored designers through critiques, workshops, and pair design. My work spanned initiatives including checkout address optimization, shipping, retail payment processing, and workflow improvements.
Shopify
May 2021 - Current
Stronghold Resource Partners
2020 – May 2021
As Design Director, I was brought on to build and lead the design function while shaping the foundation of a new product organization. We delivered solutions that addressed immediate challenges while anticipating future needs in the complex domain of oil and mineral rights. Partnering closely with product management, I drove strategic, problem-focused initiatives using lean research methodologies and iterative user validation to ensure impactful, long-term solutions.
Pivotal Labs
2018 – 2020
As a Senior Designer (consultant), I partnered with client teams to deliver user-centered products while building their capability to carry work forward post-engagement. Using a lean, iterative approach, I ensured we solved the right problems with the right user insights, and demonstrated the value of agile design and user research within interdisciplinary product teams.
Allstate | Arity
2017–2018
As a Senior Product Design Manager, I led a team of designers and partnered with leadership to drive product optimization from concept to production. I collaborated in cross-functional teams through design pairing, prototyping, and workshops, while leading research efforts to validate concepts and refine solutions with users.
IBM Design
2015 – 2017
As a UX Designer & Researcher, I worked within several different complex domains, often within a large design team and led research efforts to align key stakeholders and integrate design into the development process. I created user flows, product diagrams, designed wireframes and prototypes, tested with users, and facilitated workshops.